What is the Process?
How long will it take?
Whole process will take between 1-2 weeks from the day it leaves your possession to the day it gets back to you.
Will I acquire any charges for the repair without confirming with me?
NO, we will contact you with the cost before we start repairs. We offer FREE diagnosis on your device.
How will you contact me?
We will contact you via email & phone call.
What payment options do you offer?
You can pay in person if you are local, or we can send you a square invoice.
What is the procedure is my headphones are not repairable?
If we can’t fix your Beats headphones we’ll send it back to you, for free (unless it’s non-authentic)